Case Study

Maximal Group Case Study

Accelerating SME reliability engineering output, with 59% faster repair cycle times and 12x faster FMEA and work instructions generation, while improving data quality, planning and real-time visibility into failure patterns.

INDUSTRY

Packaging

PRODUCTS

Cardboard
Packaging

HEADCOUNT

31 total

INTEGRATIONS

Excel, Odoo, Google Drive

LOCATION

Hunedoara, Romania

Production line in a manufacturing facility

As a small manufacturer, quick time to ROI and efficient resource allocation are top of mind. Tacit AI helped our technical team complete months of work in Week 1.

Dorin Eugen

Managing Director

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CHALLENGE

Maximal Group is a cardboard packaging producer running short-to-medium custom jobs across flexo printing, die-cutting, laminating, and folder-gluer lines. As uptime became the constraint on on-time delivery, leadership prioritized quick ROI and smarter use of limited technical resources, without compromising safety or EU compliance.

Reactive fixes. Incomplete CMMS data

No standard failure codes. Incomplete KPIs

Scattered spares, driven by tribal knowledge

Preventive guesswork. Limited CBM

Limited downtime coding and investigations

SOLUTION

Visibility & Standardization

Tacit AI integrated with client CMMS to evaluate data gaps and generate an initial maintenance and reliability strategy

Agentic AI processed 15 years of data across 7 critical systems, 42 OEM documents and 1193 work orders.
Scored work order compliance across 8 critical dimensions.
Troubleshooting and resolution acceleration.
Estimated MTBF, MTTR and OEE.

Tacit AI dashboard showing maintenance analytics and insights

Reliability Acceleration

Generating a draft maintenance and reliability strategy from existing data and industry context with Agentic AI.
Standardized failure modes, effects, causes.
Work instruction generation from OEM manuals.
Reviewed and implemented by engineers, in days not months.

RESULTS

59%

Faster repair cycle times

12x

Faster FMEA and work instructions generation

100%

Real-time visibility into failure patterns

We are now able to prevent failures from happening and do work much faster than before. The morale of our small technical team went up because they now see the value of the data they collect in the CMMS.

Grigore Gutovschi

Head of Production