CASE STUDY

How Maximal Group achieved 59% faster repairs and 12x faster FMEA generation in Week 1.

INDUSTRY
Packaging

PRODUCTS
Cardboard Packaging

HEADCOUNT
31 total

INTEGRATIONS
Excel, Odoo, Google Drive

LOCATION
Romania

Production line in a manufacturing facility

As a small manufacturer, quick time to ROI and efficient resource allocation are top of mind. Tacit AI helped our technical team complete months of work in Week 1.

Dorin Eugen headshot

Dorin Eugen
Managing Director

CHALLENGE

Maximal Group is a cardboard packaging producer running short-to-medium custom jobs across flexo printing, die-cutting, laminating, and folder-gluer lines. As uptime became the constraint on on-time delivery, leadership prioritized quick ROI and smarter use of limited technical resources, without compromising safety or EU compliance.

Reactive fixes. Incomplete CMMS data
No standard failure codes. Incomplete KPIs
Scattered spares, driven by tribal knowledge
Preventive guesswork. Limited CBM
Limited downtime coding and investigations

SOLUTION

Visibility & Standardization

  • Agentic AI processed 15 years of data across 7 critical systems, 42 OEM documents and 1193 work orders.
  • Scored work order compliance across 8 critical dimensions.
  • Troubleshooting and resolution acceleration.
  • Estimated MTBF, MTTR and OEE.
Tacit AI dashboard showing maintenance analytics and insights

Reliability Acceleration

  • Generating a draft maintenance and reliability strategy from existing data and industry context with Agentic AI.
  • Standardized failure modes, effects, causes.
  • Work instruction generation from OEM manuals.
  • Reviewed and implemented by engineers, in days not months.
FMEA analysis dashboard showing reliability acceleration tools

RESULTS

59%
Faster repair cycle times

12x
Faster FMEA and work instructions generation

7
Critical systems profiled in Week 1
(15 years of data unified across 1,193 work orders)

We are now able to prevent failures from happening and do work much faster than before. The morale of our small technical team went up because they now see the value of the data they collect in the CMMS.

Grigore Gutovschi headshot

Grigore Gutovschi
Head of Production

See what Tacit AI delivers for your team.

Pick one critical system. First results in 3 weeks. Clear gates at every step.

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