Tacit AI prepares source-traceable FMEA, service, and maintenance content from authorized design and field evidence. OEM engineers approve every customer-facing or design-change output.
Draft FMEA/FMECA, maintenance, troubleshooting, and work-instruction content from the approved design record, manuals, and service evidence. Each claim retains a source or an explicit assumption.
Relate authorized service reports, warranty records, and customer feedback to the relevant design assumption. Tacit AI proposes a review item; the OEM’s engineering-change process controls any DFMEA or design revision.
Analyze authorized field evidence within agreed customer, privacy, security, and data-residency boundaries. Cross-customer use requires explicit permission from the data owner.
Combine approved failure frequency, criticality, lead time, and installed-base context to support service campaigns and stocking review. Commercial and engineering owners approve the action.
OEM technical owners review safety statements, variants, revisions, and document-control status before content is released under the OEM brand or connected to a customer support workflow.
Define interfaces, field mappings, product variants, and system-of-record ownership before connecting service platforms. Controlled imports and exports keep pilot outputs separate from released OEM content.
Before any scale claim, agree one model, an authorized design and service evidence set, named engineering reviewers, and a baseline such as current analysis effort, service-content cycle time, or unresolved evidence gaps.
Use Tacit AI where machine-model growth, installed-base complexity, and customer support demand are stretching engineering capacity. Product safety and release accountability stay with the OEM.
Use only field service, warranty, and customer evidence the OEM is authorized to process for the stated purpose. Test one service or engineering decision before broadening scope.
Prepare a source-linked initial risk and service baseline from controlled design and supplier evidence, with assumptions visible until field history exists.
Tacit AI supports evidence preparation under the OEM’s controlled process. IEC 60812 can guide FMEA/FMECA and ISO 12100 can guide machinery risk assessment. Regulation (EU) 2023/1230 applies according to product, role, market, and effective date. Generated content does not replace the OEM’s risk assessment, conformity assessment, technical documentation, instructions, engineering approval, or other legal obligations.
The OEM defines the economic question, data rights, source boundary, reviewers, release controls, and evidence required for expansion.
Customer-defined
Select one model and use case. Confirm data rights, approved sources, current effort, deliverable, and authorized reviewers.
Gate
Proceed when legal, engineering, and commercial owners approve the boundary.
Bounded pilot
Deliver cited drafts, an assumption and rights log, and a structured record of engineering review for the selected model.
Gate
Compare effort, evidence coverage, and reviewer acceptance with the agreed baseline.
After OEM review
Authorized owners approve customer content and engineering-change actions. The economic buyer decides whether measured capacity supports another model or product family.
Gate
Expand only within approved data rights, release controls, and economic criteria.
Bring the controlled design record, authorized field evidence, and the engineering or service baseline your team wants to test.
